Walls

What is it with some people? Why is that people shut themselves out, and what do you when someone close to you has shut themselves out from you? Do you shake them profusly until they finally speak? Or do you just wait it out? The Sultan seems to be very upset and I CANT FIGURED OUT WHY! Its so annoying because I feel like I DID SOMETHING. :(

I don't know- I love him so much and I wish I could understand him better...